How to highlight or customize word by word
Now it’s easy to customize each word on Subcap. Firstly, select the word by double tapping on the word. There are a pallet icon for font color, Aa icon for
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How to change the font size
It’s really easy to change the size of your text. Just select Style button at the bottom of the page. Then select the size button: You can also set your
I already subscribed but it’s asking me to subscribe, what can I do?
So you’ve already paid and cannot use your Pro features? This might happen from time to time. All you need to do is restore your purchase. Here’s how you can
Can I use my subscription both on my phone and tablet?
If your phone and tablet are both iOS or Android, yes you can! In order to use your subscription on another device, you should do the following: Select this button:
I am changing my phone, how can I use Subcap on the other phone?
If you are changing your phone from iOS to iOS or Android to Android, here’s how you can do it: Select this button: This menu will pop up and select “Restore
How to report an error
First, if you are getting an error, there are certain things you should check. Make sure you select the right language (the language of the video), have enough storage, have
How to create new style fonts?
Create your unique brand style in minutes! Choose from a variety of fonts, colors, outlines, and backgrounds to craft your brand’s distinct look. Save your custom style and apply it
How to edit a created font style
Let’s edit and update the style you created before on Subcap. Select the existing font style that you previously created. Choose Edit icon. You can edit the way you like
What should I do if I’m having payment issues?
Sorry for the inconvenience. However, all payment processes are carried out by Apple and Google. Subcap is not authorized to do anything or responsible for any errors.
Can I use Subcap on my desktop?
No. Subcap is available on iOS and Android devices. Unfortunately, it won’t work on a desktop.
Can I use Subcap with non-Latin characters?
Yes. Subcap supports non-Latin characters. And also emojis!
Are there any differences between the subscription plans?
No. The only difference is the subscription period. However, the longer the period, the cheaper it gets. If you are a regular user, it makes more sense to get a
Why do my transcriptions have mistakes?
Sorry for the inconvenience. Our transcription is powered by Artificial Intelligence, and the quality of the transcription is mostly determined by the quality of audio, spoken language, pronunciation, and background
How can I reach Subcap team?
If you have any issues or just want to say hi, you can reach us via Support Chat on the app, Subcap Social Media accounts and e-mail. Are you a
Can I create subtitles for movies on Subcap?
Unfortunately no. Subcap supports only max 5 min videos.
Which languages does Subcap support in translation?
Afrikaans Hungarian Punjabi Albanian Icelandic Romanian Amharic Igbo Russian Arabic Indonesian Samoan Armenian Irish Scots Gaelic Azerbaijani Italian Serbian Basque Japanese Sesotho Belarusian Javanese Shona Bengali Kannada Sindhi Bosnian Kazakh
Which languages does Subcap support in transcription?
Afrikaans (South Africa) Dutch (Belgium) Hungarian (Hungary) Spanish (Chile) Albanian (Albania) Dutch (Netherlands) Icelandic (Iceland) Spanish (Colombia) Amharic (Ethiopia) English (Australia) Indonesian (Indonesia) Spanish (Costa Rica) Arabic (Algeria) English (Canada)
How to show or hide Subcap watermark
If you are a Pro user, you can remove or keep Subcap watermark (logo) from your videos. You can even add your own logo! After transcribing or translating your video,